Repair Services

  • Incoming product clean-up
  • Component level repair
  • Module replacement
  • BIOS update after service
  • Burn-In Test by using Client's supplied testing software
  • Detailed report including all defective symptoms, parts replaced, and location

Swap Services

  • Incoming serial number scan
  • Visual inspections on all products
  • Products ship out according to our daily shipping schedule
  • NOTE: Our clients can check and track our shipping status through the on-line checking system

Storage Services

  • 4' x 4' pallet storage available at a flat rate per pallet per month
  • 2' x 6' storage rack storage available at a flat rate per storage rack per month
  • Toll-Free technical support service available upon request

Other Services

  • Logistic warehouse for local swap service
  • Product representative
  • Product sample arrangement to your prospect

More Info

How our Service Center works
  • Receive RMA and provide service for our Client
  • Proceed service procedure upon received RMA number issued by the factory (our client)
  • Shipped out the serviced RMA items by default instruction
How our System works
  • Received service item via courier
  • Incoming test and repair or swap according to our Client’s requirement
  • Incoming product cleaning or inspection
  • Service product details will be recorded and stored in the service database.
  • Our clients will able to check with the status of service item on-line
What we need from our Clients
  • Testing procedures, progams, and/or fixtures
  • Product schematic diagram if necessary
  • Training if available
  • Shipping instructions
  • Packing materials
  • Consignment on testing equipment
Service Charges
  • Internet On-Line Service Status checking system
  • RMA number registration
  • Product Swaps
  • Physical damage and rejects
  • Product repackaging and shipments back to vendor(s)
  • Screening products
  • Testing products
  • Repairing products